PrivacyPolicy
Last Updated: April 25, 2025
This Privacy Policy describes how CoreBytes and its subsidiaries (DriversEdPro and TrueWebExperts) collect, use, and share your personal information. By using our services, you agree to the terms of this Privacy Policy.
1. Introduction
CoreBytes ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
This privacy policy applies to all services offered by CoreBytes and its subsidiaries, including DriversEdPro and TrueWebExperts, collectively referred to as "Services". Our Services include our websites, software applications, products, and any other services we provide.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Identity Data: includes first name, last name, username or similar identifier, title, date of birth.
- Contact Data: includes billing address, delivery address, email address, and telephone numbers.
- Financial Data: includes bank account and payment card details.
- Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Services.
- Profile Data: includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- Usage Data: includes information about how you use our Services.
- Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.
2.2 DriversEdPro Specific Information
For users of our DriversEdPro services, we may additionally collect:
- Driving Performance Data: includes simulation performance metrics, reaction times, decision-making patterns, and other data related to your interaction with our driving simulation technology.
- Educational Progress Data: includes course completion status, test scores, time spent on educational materials, and other learning analytics.
- License Information: includes driver's license details, permit information, and certification status.
2.3 TrueWebExperts Specific Information
For clients of our TrueWebExperts services, we may additionally collect:
- Website Analytics: includes traffic data, site performance metrics, user behavior analytics, and other data related to websites we develop or maintain.
- Project Requirements: includes business objectives, technical specifications, design preferences, and other information related to web development projects.
- Server and Hosting Data: includes server configurations, hosting credentials, domain information, and other technical data related to web services.
3. How We Collect Your Information
We use different methods to collect data from and about you including through:
- Direct interactions: You may give us your identity, contact, and financial data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
- Automated technologies or interactions: As you interact with our Services, we may automatically collect technical data about your equipment, browsing actions, and patterns.
- Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources, such as analytics providers, advertising networks, search information providers, etc.
4. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal obligation.
- With your consent.
We use your information for purposes that include:
- Providing, maintaining, and improving our Services
- Processing transactions and sending related information
- Sending administrative messages, updates, security alerts, and support messages
- Personalizing your experience with our Services
- Monitoring and analyzing trends, usage, and activities in connection with our Services
- Detecting, investigating, and preventing fraudulent transactions and other illegal activities
- Communicating with you about products, services, offers, promotions, and events
- Providing customer support and responding to your requests and inquiries
5. Data Sharing and Disclosure
We may share your personal information with:
- Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf.
- Business Transfers: If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if we believe that such action is necessary to comply with the law or legal process, protect and defend our rights or property, or protect the personal safety of users of our Services or the public.
- With Your Consent: We may share your information with third parties when we have your consent to do so.
6. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
7. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
8. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent
If you wish to exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.
9. Children's Privacy
Our Services are not intended for children under the age of 16, and we do not knowingly collect personal data from children under 16. If we learn that we have collected personal data from a child under 16, we will take steps to delete such information as soon as possible.
10. International Data Transfers
Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We have taken appropriate safeguards to require that your personal data will remain protected in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
CoreBytes
Pasco Washington
United States Of America
Email: eric@corebytes.io
Phone: 509-873-2600